The Start Up Guide (English)

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Welcome to your Runway Success! You are about to embark on the best journey of your life - so take this as your Safety Briefing where we will hold your hand every step of the way. So sit back, relax and enjoy the ride.


Returns Policy

You have up to 14 days to make a return for a full refund, from the date of delivery. After 14 days - 30 days you can exchange product or receive store credit. The product must be unopened and in its original packaging. The customer must pay for return shipping. Please email before sending any product back.

Shipping & Processing

Express shipping orders must be in by 12pm Pacific Standard Time (PST). Please be mindful of the estimated delivery dates when choosing your shipping method. Our processing time is 1 business day. Orders must be in by 12pm Pacific Standard Time (PST) to be processed for next business day. We cannot guarantee the arrival of any packages to be delivered by any specific date if that shipping method was not chosen. We do not offer refunds on expedited shipping costs if it does not arrive on time.


The Start Up Guide (English)


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